Privacy Policy
OVERVIEW
Planet House LLC ("Planet House," "we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect when you visit planethousellc.com or contact us about a custom home project, how we use that information, and the choices you have. By using our website or submitting information through our contact forms, you agree to the practices described in this policy. This policy was last updated on May 11, 2026.
INFORMATION WE COLLECT
We collect information in two ways: information you give us directly, and information collected automatically when you visit our site.
Information you provide. When you request a consultation, submit our contact form, or email us, you may share your name, email address, phone number, project location, project budget range, and any details about the home you'd like to build. We only ask for what we need to respond to your inquiry.
Information collected automatically. Like most websites, we use cookies and similar technologies to understand how visitors use our site. This may include your IP address, browser type, device information, pages visited, and referral source. Our website is built on Wix, which also collects basic analytics data on our behalf. We may use Google Analytics to understand site traffic patterns. We do not knowingly collect information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.
HOW WE USE YOUR INFORMATION
We use the information you provide for one purpose: to respond to your inquiry and, if you choose to work with us, to deliver your custom home project. Specifically, we use your information to:
— Reply to your consultation request and follow up about your project
— Prepare proposals, contracts, and project documentation
— Coordinate with subcontractors, suppliers, and permitting agencies as needed to complete your project
— Keep you informed about the progress of your build with weekly updates
— Comply with legal, accounting, and tax obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share limited information with trusted service providers (such as our accounting software, email service, or subcontractors directly involved in your project) only as necessary to do business with you.
We retain your information for as long as needed to provide our services and meet legal obligations, typically no longer than seven years after our last interaction.
YOUR RIGHTS
Depending on where you live, you may have certain rights regarding your personal information. Colorado residents, under the Colorado Privacy Act, have the right to:
— Know what personal information we have collected about you
— Correct inaccurate information
— Delete the information we hold about you
— Opt out of targeted advertising or the sale of personal data (we do not engage in either)
— Receive a portable copy of the data you've provided
To exercise any of these rights, email us at office@planethousellc.com with "Privacy Request" in the subject line. We will respond within 45 days as required by Colorado law.
You may also unsubscribe from any marketing email at any time using the unsubscribe link at the bottom of our messages.
HOW TO CONTACT US
If you have questions about this Privacy Policy, our practices, or your personal information, please reach out: Planet House LLC 2000 S. Colorado Blvd, Denver, CO office@planethousellc.com We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will always reflect the most recent revision. Material changes will be announced on our website homepage for at least 30 days.